Refund Policy

Nature of the Service

MailGigga is a digital software service that provides AI-powered Gmail-to-WhatsApp email summaries and notifications.

Because access to the platform and its features is typically granted immediately after successful payment, refunds are handled differently from physical products.

Payments

MailGigga may offer:

• one-time access purchases,
• limited-time plans,
• promotional offers,
• discounted pricing,
• or future subscription-based features.

Pricing may change over time without prior notice.

Current pricing and available plans are always shown directly on the MailGigga website or dashboard at the time of payment.

Refund Eligibility

Refunds are generally not guaranteed once access to paid features has been activated and the service has started functioning normally on your account.

However, we may review refund requests in situations such as:

• accidental duplicate payments,
• failed activations,
• technical issues preventing access,
• incorrect charges caused by platform errors,
• or other exceptional situations reviewed manually by our team.

Refund decisions are made on a case-by-case basis.

Non-Refundable Situations

Refunds may not be provided for situations including:

• dissatisfaction caused by misunderstood features already described on the website,
• temporary third-party outages outside our control,
• AI summaries not matching personal expectations,
• notification filtering decisions,
• delays caused by Gmail, WhatsApp, payment providers, or network providers,
• account suspension due to abuse or policy violations,
• or failure to cancel usage before the access period ends.

MailGigga is an AI-assisted productivity tool, and summary quality or filtering behavior may vary depending on email content and platform conditions.

Duplicate or Incorrect Payments

If you believe you were:

• charged incorrectly,
• charged multiple times,
• or billed unexpectedly,

please contact us before initiating a payment dispute or chargeback.

We will attempt to review and resolve genuine billing problems as fairly and quickly as possible.

Chargebacks and Abuse

Initiating fraudulent chargebacks, payment abuse, or refund exploitation may result in:

• account suspension,
• access termination,
• or restriction from future use of MailGigga.

We reserve the right to retain records necessary for fraud prevention and payment dispute resolution.

Cancellation

You may stop using MailGigga at any time.

If recurring billing or subscription systems are introduced in the future, cancellation options and billing controls will be made available through the dashboard or account settings.

Stopping usage of the platform does not automatically guarantee a refund for previously completed payments.

Refund Processing Time

If a refund is approved, processing time may vary depending on:

• payment provider,
• bank processing times,
• UPI systems,
• card networks,
• or financial institution policies.

MailGigga does not control external banking or payment processing timelines.

Contact for Billing Issues

For refund requests, billing concerns, or payment-related support:

Email: untitledlhelp.in@proton.me

Please include:

• the email address linked to your account,
• payment details,
• and a short explanation of the issue.

Changes to This Refund Policy

MailGigga may update this Refund Policy as the platform evolves, pricing changes, or billing systems expand.

Updated versions will be published on the official MailGigga website.

Continued use of MailGigga after updates means you accept the revised Refund Policy.